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Returns & Exchanges

Everything you need to know about Returns & Exchanges

Can I return the mat if I’m not satisfied?

Yes! We offer a 14-day satisfaction guarantee, so you can return it if you're not happy.

What is the return process?

Simply contact our support team, and we’ll guide you through the hassle-free return process.

Is there a restocking fee for returns?

No! If returned within 14 days, you receive a full refund.

What if my mat is defective?

If you receive a defective product, we will replace it free of charge within the warranty period.

How long does it take to process a refund?

Refunds are typically processed within 7–14 business days after we receive the returned item.